Frequently Asked Questions

Everything you need to know about LitGen — from how it works to how we handle your data. Cannot find what you are looking for? Reach out at support@litgent.ai.

What is LitGen?

LitGen is a workflow management platform built specifically for personal injury law firms. It helps you manage the entire case lifecycle from lead intake to settlement in one connected system.

How does LitGen use AI?

AI assists with drafting follow-up messages, summarizing case status, scoring new leads, extracting data from uploaded documents, and prioritizing daily work. Every AI output is presented as a draft that requires staff review and approval before any action is taken. AI assists, it does not act autonomously.

Is my data secure?

Yes. All data is encrypted at rest and in transit. Access controls limit who can see what. We do not train AI models on your client data, and you retain full ownership of everything stored in the platform.

Do you store client documents?

Yes. Client documents uploaded through the portal are stored in encrypted cloud storage tied to your firm account. Only authorized users on your team can access them.

Can I export my data?

Yes. You can export your firm data including cases, leads, documents, and audit logs at any time. Your data belongs to your firm.

How does pricing work?

Pricing is based on plan tier and number of users or active cases. There are no per-document or per-client fees. See our pricing page for current plans.

Who is LitGen for?

LitGen is built for U.S.-based personal injury law firms from solo attorneys to multi-office practices handling thousands of cases. The platform scales with your firm.

Does LitGen replace lawyers?

No. LitGen is a workflow tool, not legal counsel. AI features assist with administrative work and drafting, but every legal decision, every client communication, and every filing remains under attorney review and supervision.

Is there a free trial?

Yes. Every plan starts with a 14-day free trial. No credit card required.

Can I integrate LitGen with my existing tools?

Yes. LitGen supports integrations with common legal tools and CRMs. Custom integrations are available on Enterprise plans.